Privacy Policy

Last updated: November 15, 2023

ClearAir Hong Kong Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services and air quality monitoring application.

Information We Collect

We collect information you provide directly to us, such as when you create an account, rent a vehicle, or contact customer support. This may include:

• Personal identification information (name, email address, phone number, date of birth)
• Driver's license information and driving history
• Payment information (credit card details, billing address)
• Vehicle usage data collected during your rental period
• Air quality data collected from our vehicle sensors
• Location data when you use our mobile application

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Monitor and analyze air quality data
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Personalize your experience

Sharing of Information

We may share your information in the following situations:

• With service providers who perform services on our behalf
• With insurance providers as required for rental agreements
• With law enforcement or government agencies when required by law
• In connection with any merger, sale of company assets, or acquisition
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Air Quality Data

The air quality data collected by our vehicle sensors is primarily used to provide you with real-time air quality information. Aggregated, anonymized air quality data may be used for research purposes or shared with environmental organizations to contribute to air quality improvement initiatives.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to object to or restrict certain processing
• The right to data portability

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

ClearAir Hong Kong Ltd.
8/F, Central, Hong Kong
Email: [email protected]
Phone: +852 1234 5678

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